- How to place an order?
You can directly select your desired products on this website, add them to your cart, and complete the checkout.
- What payment methods are available?
We support multiple payment methods, including credit cards, debit cards, and online payment platforms.
- How long does order processing take?
After order confirmation and payment, it usually takes 1-2 business days for processing and shipment.
- How long does domestic shipping take?
Domestic orders generally arrive within 3-7 business days, depending on the destination.
- How long does international shipping take?
International orders generally arrive within 7-21 business days, depending on the destination, customs, and logistics.
- How can I track my order?
After shipment, we will provide a tracking number. You can check the package status in real time on the logistics website.
- Can I change or cancel my order?
You can contact customer service to try to change or cancel your order before it is processed. Once processed, it cannot be changed.
- Can products be returned? Yes. Please contact [email protected]
or call 3398001627 for return instructions.
- How long does it take to process a refund?
We will process your refund as soon as possible using the original payment method after receiving the returned item and confirming that it meets the requirements.
- How do I contact customer service?
Email: [email protected]
Phone: 3398001627
- Will you collect my personal information?
We only collect necessary information for order processing, logistics, and customer service. Please see our Privacy Policy for details.